Privacy Policy

At glorianexito, we collect information to provide better financial education services and improve your learning experience. Understanding what we collect helps you make informed decisions about sharing your information with us.

How We Collect Information

We gather information through various methods when you interact with our platform. This includes information you provide directly when creating an account, enrolling in courses, or contacting our support team. We also automatically collect technical information through cookies and similar technologies when you browse our website.

Additionally, we may receive information from third-party sources such as payment processors when you make purchases, or from social media platforms if you choose to connect your accounts. We only collect information that's necessary for providing our educational services and improving your experience.

Your information helps us deliver personalized financial education and maintain high-quality service standards. We use collected data responsibly and only for legitimate business purposes that benefit your learning journey.

Primary Uses

We use your information to create and manage your account, process course enrollments, track your learning progress, and provide customer support. This includes sending course materials, progress updates, and responding to your inquiries about our educational content.

Your usage data helps us understand which topics interest you most and where you might need additional support. This allows us to recommend relevant courses and customize your learning experience based on your individual needs and preferences.

Communication and Updates

With your consent, we'll send educational content, course announcements, and important updates about your account. You can adjust your communication preferences at any time through your account settings or by contacting us directly.

We also use your information to comply with legal obligations, prevent fraud, and maintain the security of our platform. This includes monitoring for suspicious activity and ensuring our services meet regulatory requirements in Canada.

We don't sell your personal information to third parties. However, we may share certain information with trusted partners who help us deliver our educational services, always under strict confidentiality agreements.

Service Providers

We work with carefully selected service providers who assist with payment processing, email delivery, website hosting, and customer support. These partners can only access information necessary for their specific services and must protect your data according to our standards.

Our payment processors handle financial transactions securely but don't receive unnecessary personal details. Similarly, our email service providers can access your contact information to deliver course materials but cannot use this data for their own purposes.

Legal Requirements

We may disclose your information when required by Canadian law, court orders, or government requests. This could include situations involving suspected fraud, violations of our terms of service, or threats to public safety.

You have significant control over your personal information. Canadian privacy laws, including PIPEDA, give you specific rights regarding how we handle your data.

How to Exercise Your Rights

To exercise any of these rights, contact us at privacy@glorianexito.com or write to our privacy officer at the address listed below. We'll verify your identity and respond to legitimate requests promptly.

If you're not satisfied with our response, you can file a complaint with the Office of the Privacy Commissioner of Canada. We'll provide information about this process if needed.

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices follow industry standards and are regularly reviewed and updated.

Technical Safeguards

Your data is protected through encryption both in transit and at rest. We use secure servers, regular security audits, and access controls to ensure only authorized personnel can access your information for legitimate business purposes.

Our team receives regular training on data protection best practices, and we maintain incident response procedures to address any potential security issues quickly and effectively.

Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy. Account information is typically retained while your account remains active and for a reasonable period afterward to comply with legal obligations.

Course progress and educational records may be retained longer to provide you with ongoing access to your learning history and achievements. We regularly review our data retention practices and securely delete information that's no longer needed.

We use cookies and similar technologies to enhance your experience on our website, remember your preferences, and analyze how our services are used. You have control over most cookies through your browser settings.

Types of Cookies We Use

Essential cookies are necessary for basic website functionality and cannot be disabled. These include cookies that remember your login status and maintain your session while you navigate our site.

Performance cookies help us understand how visitors interact with our website by collecting information about page visits, time spent on pages, and any error messages. This information is aggregated and anonymous.

Functional cookies remember choices you make to improve your experience, such as your preferred language or region. These cookies enable us to provide more personalized features.

Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may affect the functionality of our website and limit your access to certain features.

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify you of significant changes through email or prominent notices on our website.

Minor updates that don't substantially affect your rights or our handling of personal information may be made without individual notification. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

The effective date at the top of this policy indicates when the current version was last updated. Previous versions are available upon request if you need to reference earlier terms.